New Security Feature Enabled On the Dark Blues

[TheDarkBlues]

We have enabled a new security measure on the forum: New Device Login

Your account will be protected if you or someone else tries to login via your account from a different device. An email will be sent to your account email letting you know if this happens.

If you get this email and have not logged in with a new device, please contact us via our support centre so we can look into this further.

DDYB!

[mitch]

1 hour ago, TheDarkBlues said:

We have enabled a new security measure on the forum: New Device Login

Your account will be protected if you or someone else tries to login via your account from a different device. An email will be sent to your account email letting you know if this happens.

If you get this email and have not logged in with a new device, please contact us via our support centre so we can look into this further.

DDYB!

I’m receiving an e-mail every time I log in....can u please tell me what to do to stop this as it’s cracking me up

[TheDarkBlues]

22 minutes ago, mitch said:

I’m receiving an e-mail every time I log in....can u please tell me what to do to stop this as it’s cracking me up

You have only logged in twice since we activated it, so I am not sure why 2 emails is cracking you up?

If it keeps happening to you, open a support ticket with us and I will get support to look at this for you.

[mitch]

26 minutes ago, TheDarkBlues said:

You have only logged in twice since we activated it, so I am not sure why 2 emails is cracking you up?

If it keeps happening to you, open a support ticket with us and I will get support to look at this for you.

I’ve logged in umpteen times in the last couple of days and I’ve received an e-mail 

[TheDarkBlues]

Just now, mitch said:

I’ve logged in umpteen times in the last couple of days and I’ve received an e-mail 

Well that is strange, because I just turned it a couple of hours ago, so I am not sure what emails you have been getting!

As I said, if it continues, open up a support ticket with us and we will look into it further

 

[mitch]

32 minutes ago, TheDarkBlues said:

Well that is strange, because I just turned it a couple of hours ago, so I am not sure what emails you have been getting!

As I said, if it continues, open up a support ticket with us and we will look into it further

 

I will...it is asking if I’m using a new device 

[mitch]

1 minute ago, mitch said:

I will...it is asking if I’m using a new device 

While I’m here,what the feck is a support ticket and do I need to que twice

[TheDarkBlues]

https://www.thedarkblues.co.uk/support/

Click on the link above and submit a support ticket and we will take it from there

[TheDarkBlues]

2 hours ago, mitch said:

While I’m here,what the feck is a support ticket and do I need to que twice

Got your support request, can you reply with my request there please and we will try and get this sorted out for you.

[TheDarkBlues]

If anyone else is getting these emails every time you log in, please open a support ticket with us to help us sort out the issue.

Thanks.