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  1. I just want to post a little update on a few things which might be getting misunderstood by our members, basically regarding Hiding your posts, Infraction and warnings. We have had a few members accuse us of being biased, favouring other members, our being heavy handed when it comes to the rules and infractions which we hand out. All I am going to say is this, I don't care if you are family or friends when it comes to this website, if our moderation team believe you have broken our community guidelines, then they will have no choice but to moderate. We will try our best to remain impartial and fair at all times, but we are human and mistakes tend to happen now and then. That's just life! Hidden Posts We do NOT delete or remove topics or posts, we hide them from our members view. We will only ever hide posts which have broken our community guidelines (forum rules for a better term) and for no other reason. When our moderation team moderate a topic or post, this should be done in a professional non personal way. It is against our moderator code of conduct for a moderator to remove posts for personal or selfish reasons. In the case that you are unfortunate enough to have a post removed by one of our moderators, you should receive a Personal Message giving a detailed explantation as to why. This private message should also explain the procedure to take if you have any grievance regarding to the reason why your post was removed. Infractions We have just published a list of infractions on our forum. These infractions let you the member know how many points and how long they will last if you break one of our community guidelines. We are doing this for transparency sakes. These infraction points can range from 1 to 150, depending on the infraction encored. If a member reaches 125 points over a period of time, they will receive a temporary suspension from the forum. If a member receives a 150 penalty points, this will be a permanent ban. We only ever hand out permanent bans in extreme circumstances, as we believe everyone should be given a chance to prove themselves. These infractions will receive a permanent ban: Advertisement Bots: Permanent Ban, Circumventing a Ban or Suspension: Permanent Ban, Phishing, Malware or Hacking Attempts: Permanent Ban Warnings Contrary to belief, we do not hand out warnings left right and centre. In fact, over the last four years we have handed out less than 50 warnings to our members and we have currently 8 banned members at the moment. We will only ever hand out warnings as a last resort, or in very special cases where certain forum rules have been broken. This is and always has been our policy. In most cases we will suspend a members account or revoke posting privileges for a period of time only, because we believe this is the best policy and we all make mistakes at times. We will also hand out topic suspensions: If a member is disrupting a topic, then we would rather topic suspend to give that member a time out and hopefully calm down before taking further action. But sometimes, we have to play the bad guy, and we will pull out the banner hammer in cases where we feel we have no choice (sorry). Appealing Moderator Decisions You can formally request that our administrators look into the decision again for you. You can do this by contacting our administration team via our Member Support Centre. Please supply us with any details to the hidden post from the Private Message and a reason why you believe the decision to remove you post was unfair. Our administration team will review your case objectively and notify you of the outcome.
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